NEW ZEALAND / OTHER REGIONS
The self help section provides valuable information on units and answers to many frequently asked questions. Find answers to questions such as "How do I update my maps?", "Why is my Navman doing this?" and "Why are there addresses missing on my Navman?". Still can't find what you're looking for? You can send us an email via the support website and we will do our best to answer your question as soon as possible.
Click here to visit our support site or click here for a list of the most frequently asked questions.
Need to track the status of your repair? Head to www.navman.com.au/service to see what stage your repair is at.
Our phone support is open Mon – Fri 8:30am – 5:00pm (AEDST) Call us on 1300 628 626. We have dedicated staff for pre-sales and retailer queries, technical support queries and repair status queries. Just select the correct option on the menu and you will be transferred through to the right division.
To help us out, please have the following information ready before you call us:
Model: What type of Navman do you have?Date of Purchase: When did you purchase your Navman?Detailed description of the fault: What seems to be the fault/problem with your Navman?Serial Number: What is your Navman's serial number? The serial number is usually found on the unit, beneath the barcode.
Warranty Information: Is your unit covered by warranty? If your unit is covered by extended warranty, please contact the extended warranty company first to obtain a claim number before calling out customer service team.